Genpact Walkin Drive For Freshers and Experienced Graduates
By: Jobs Search |
Views: 1396 |
Date: 09-Dec-2012
Genpact Walkin Drive For Freshers and Experienced Graduates For The position of Associate and Senior Associate From 7th to 15th Dec 2012 at Delhi, Gurgaon
Company Name: Genpact
Website: www.genpact.com
Qualification: Any Graduate
Experience: 0-5 Years
Location: Gurgaon, Delhi, Delhi/NCR
Job Role: Associate/ Senior Associate -(Non Technical)
Job Description :
- Any Graduate,Fresher or Experienced Candidates can apply
- Graduates with Excellent English oral and written communication skills .
- Should be open to work in UK shift- (You can get any Nine hour shift between 12 noon to 1.30AM)
- Responsible for dealing with Clients' Queries (Inbound customer care and Collections process available).
- Prior experience in Customer Service industry will be an added advantage.
- Candidate with good customer service skills would be preferred.
Desired Profile:
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy.
- Clarify customer requirements; probe for and confirm understanding of requirements or problem.
- Meet customer requirements through first contact resolution.
- Confirm customer understanding of the solution and provide additional customer education as needed.
Please Carry Following Documents At the Time Of Walk in:
1) Resume
Note: Please mention Annu on top of your CV.
2) Your Original ID proof.
3) Passport Size Photo Graph
Walk in Details:
Walk in Date: 7th To 15th Dec 2012
Walk in Time: 10am to 2pm
Venue:
Genpact Office
8th Floor, IT Park, DMRC Building,
Shastri Park, Delhi - 110053.
Next to Shastri Park Metro Station.
Metro Guidelines (On Red Line Metro Service after Kashmiri Gate)
Source: Please Open (http://www.genpact.com/home/careers)
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