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Genpact Walkin Drive For Freshers and Experienced Graduates

By: Jobs Search | Views: 1286 | Date: 09-Dec-2012

Genpact Walkin Drive For Freshers and Experienced Graduates For The position of Associate and Senior Associate From 7th to 15th Dec 2012 at Delhi, Gurgaon

Company Name:   Genpact

Website:         
      www.genpact.com

Qualification:
        Any Graduate 

Experience:
          0-5 Years

Location:  
            Gurgaon, Delhi, Delhi/NCR

Job Role: 
             Associate/ Senior Associate -(Non Technical)

 

Job Description :  


-  Any Graduate,Fresher or Experienced Candidates can apply
 
-  Graduates with Excellent English oral and written communication skills .
  
-  Should be open to work in UK shift- (You can get any Nine hour shift between 12 noon to 1.30AM)
 
-  Responsible for dealing with Clients' Queries (Inbound customer care and Collections process available).

-  Prior experience in Customer Service industry will be an added advantage.

-  Candidate with good customer service skills would be preferred.

 

Desired Profile:  

 
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

- Listen attentively to customer needs and concerns; demonstrate empathy.
  
- Clarify customer requirements; probe for and confirm understanding of requirements or problem.
   
- Meet customer requirements through first contact resolution.
 
- Confirm customer understanding of the solution and provide additional customer education as needed.

Please Carry Following Documents At the Time Of Walk in:
 
1) Resume
 
Note: Please mention Annu on top of your CV.

2) Your Original  ID proof.

3) Passport Size Photo Graph

 
Walk in Details:
 
Walk in Date: 7th To 15th Dec 2012

Walk in Time:
10am to 2pm


Venue:
 
Genpact Office
8th Floor, IT Park, DMRC Building,
Shastri Park, Delhi - 110053.
Next to Shastri Park Metro Station.


Metro Guidelines (On Red Line Metro Service after Kashmiri Gate)

Source: Please Open (http://www.genpact.com/home/careers)
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